We specialize in the following courses
1. Call Centre Agent certificate: FREE PHONE OR UNLIMITED ANYTIME DATA
This course comprises of 5 modules:
​
MODULE 1: COMMUNICATION
MODULE 2: CALL CENTRE OPERATIONS
MODULE 3: CALL CENTRE CUSTOMER SERVICE
MODULE 4: COMPUTER LITERACY
MODULE 5: BUSINESS ETHICS
​
NORMAL PRICE: R3500, 3 months theory and 3 months practicals.
​
SPECIAL PRICE: R2000, 3 months theory only
​
DEPOSIT: R900
​
The course duration is : 3 months
Requirements: ID Copy and Grade 10 school statement or Payslip
​
2. Office Administration certificate:
This course comprises of 7 modules:
​
MODULE 1: COMMUNICATION
MODULE 2: OFFICE ADMINISTRATION 1
MODULE 3: OFFICE ADMINISTRATION 2
MODULE 4: PERSONAL MANAGEMENT
MODULE 5: COMPUTER LITERACY
MODULE 6: BUSINESS ETHICS
MODULE 7: BUSINESS PRINCIPLES
NORMAL PRICE: R4500, 3 months theory and 3 months practicals.
SPECIAL PRICE: R3000, 3 months theory only
DEPOSIT: R700
​
The course duration is : 3 months theory and 3 months practicals
​
Requirements: ID Copy, deposit and Grade 10 school statement or Payslip.
3. End user computer certificate:
This course comprises of 7 modules:
​
MODULE 1: COMMUNICATION
MODULE 2: INTRODUCTION TO COMPUTERS
MODULE 3: MICROSOFT WORD
MODULE 4: MICROSOFT EXCEL
MODULE 5: MICROSOFT POWER-POINT
MODULE 6: MICROSOFT DATABASE
MODULE 7: INFORMATION
​
NORMAL PRICE: R4000, 3 months theory and 3 months practicals
​
SPECIAL PRICE: R3000, 3 months theory only
​
DEPOSIT: R900
​
The course duration is : 3 months theory and 3 months practicals
​
Requirements: ID Copy, deposit and Grade 10 school statement or relevant work experience.
​
​
​
​
​
​4. Customer Service certificate:
This course comprises of 3 modules:
​
MODULE 1: CUSTOMER SERVICE
MODULE 2: CALL CENTRE TECHNOLOGY
MODULE 3: CALL CENTRE DYNAMICS
​
NORMAL PRICE: R4500, 3 months theory and 3 months practicals
​
SPECIAL PRICE: R3000, 3 months theory only
​
DEPOSIT: R900
​
The course duration is : 3 months theory and 3 months practicals
​
Requirements: ID Copy, deposit and MATRIC CERTIFICATE copy or relevant work experience.
​
​
​
​
​
5. Operations Management certificate:
This course comprises of 4 modules:
​
MODULE 1: OPERATIONS MANAGEMENT
MODULE 2: BUSINESS PRINCIPLES
MODULE 3: BUSINESS ETHICS
MODULE 4: COMMUNICATION
​
NORMAL PRICE: R4500, 3 months theory and 3 months practicals
​
SPECIAL PRICE: R3000, 3 months theory only
​
DEPOSIT: R900
​
The course duration is : 3 months theory and 3 months practicals
​
Requirements: ID Copy, deposit and MATRIC CERTIFICATE copy or relevant work experience.
​
​
5. Website Designing certificate:
​
NORMAL PRICE: R2500
​
DEPOSIT: R1000
​
Requirements: ID Copy.
​
​
NEW COURSES ARE COMING SOON:
​
CALL CENTRE QUALITY ASSURANCE CERTIFICATE
​
CALL CENTRE QUALITY MANAGEMENT CERTIFICATE
​
​
​
​
CAPE TOWN WEATHER
